Regarding the protection of personal information

Policy regarding the protection of personal information

Shimane Prefectural Central Hospital considers the protection of personal rights and interests to be a social responsibility, and manages personal information appropriately.
We have established a policy regarding the protection of personal information as follows, and we work to thoroughly inform our staff and related parties regarding it while constantly improving our protection of personal information.

1. Collection, utilization, and provision of personal information

We have established a system for protecting and managing personal information containing internal regulations regarding the appropriate collection, use, and provision of personal information, and we adhere to these regulations.

2. Personal information safety measures

We install measures to completely prevent unauthorized access to personal information as well as the loss, destruction, falsification and leakage of personal information. In the rare case of a problem occurring we promptly take measures to correct it.

3. Confirmation, revision, and cessation of use of personal information

When a patient requests confirmation, revision, or the cessation of use of their own personal information, we respond appropriately in accordance with laws, regulations, etc. after an investigation.

4. Adherence to laws and regulations regarding personal information

We adhere to laws, ordinance, and other regulations relating to personal information.

5. Education and continuous improvement

In order to appropriately maintain a system of protecting personal information, we thoroughly educate and train our employees and continuously review and improve our internal regulations.

6. Provision/disclosure of medical information

The provision/disclosure of medical information is separately stipulated.

Notification regarding the provision of medical information and the protection of personal information

Shimane Prefectural Central Hospital works proactively to provide medical treatment to patient after providing them with explanations and gaining their consent (informed consent) as well as the protection of personal information.

Provision of medical information

If you have questions or concerns regarding your own medical condition and treatment, please feel free to directly ask the physician or nurse on duty for an explanation. In such cases no special procedures are necessary.

Disclosure of medical information

If you wish to inspect or receive a transcript of your medical records, please feel free to request the disclosure from a physician in charge or at the "Documents Reception" on 1F. Please understand that a fee will be charged to cover the disclosure/transcript.

Revision of personal information details and cessation of use

Personal information refers to information that can be used to identify an individual such as name and address.
In cases where you feel that the personal information (medical records, etc.) stored by this hospital are incorrect, you can request revision of the details or cessation of its use. Please notify an attending physician. We will respond after an investigation.

Purpose of use of personal information

Except in the following cases, personal information will not be used beyond the scope of the originally intended purposes of use.
In addition to being used for medical treatment, personal information may be used for hospital management, education/training, compliance with government orders, cooperation with other medical/nursing/welfare facilities, etc. Additionally, information may be reported in hospital evaluations by external organizations, academic meetings, publications, etc. in a form that prevents identification of individual names.
This hospital is designated as a post-graduate clinical research and training hospital for physicians, and medical interns, medical specialist students, etc. may be present for care, nursing, treatment, etc. for the purpose of training and educating them. The trainees are thoroughly instructed regarding the protection of personal information.
At this hospital we sometimes consign some duties to external institutions, etc., and we select trustworthy institutions, etc. IN such cases, when it is necessary to inform these institutions regarding patients' personal information, we not only select trustworthy institutions but we also execute contracts to avoid patients' personal information being improperly handled.

Confirmation of requests and changes

There are cases when the hospital must contact you such as for outpatient reservations (medical treatment, examinations, procedures, instructions, etc.), changes to hospitalization plans, confirmation of payment for treatment, insurance cards, etc., and contents which are deemed urgent. In such cases, please notify us if you wish for only the patient in question to be contacted. Also please notify us if you do not wish to be contacted.
For outpatient visits, etc., you will be called by name to prevent accidents and ensure safety.
If you have special restrictions or requests regarding treatment for bodily or religious reasons, etc., please notify us.
Requests that have been made can be changed at any time. Please feel free to ask.

The purposes of use of patients' personal information at this hospital

At this hospital we have adopted a complete system for protecting the personal information of our patients.

At this hospital we utilize the personal information of patients for the following purpose and have adopted a complete system regarding the handling thereof. Furthermore, if you have any questions, etc., please inquire at the window in question.

The purposes of use of patients' personal information at the hospital are:

1. Use within this hospital

  1. Medical services provided to patients (including medical and physical examinations)
  2. Sharing and application of information between hospital departments
  3. Medical insurance office work
  4. Ward management when entering/leaving the hospital, etc.
  5. Finances/accounting
  6. Reports on medical accidents, etc.
  7. Improvement of medical services to patients
  8. Cooperation with in-hospital medical practice, education, and training
  9. In-hospital medical research for the purpose of improving medical care
  10. Registration of information for in-hospital cancer registration
  11. Use of information in in-hospital cancer registration
  12. Other management and administration work relating to the patient

2. Uses providing information outside the hospital

  1. Cooperation with other hospitals, clinics, maternity hospitals, pharmacies, home nursing stations, care service providers, etc.
  2. Responding to inquiries from other medical institutions, etc.
  3. When requesting opinions or advice from outside the hospital for the medical treatment of the patient
  4. When contracting work such as examination of specimens
  5. Explaining the medical condition of a patient to their family, etc.
  6. Consignment of insurance work
  7. Provision of receipts for insurance claims to examination/payment agencies or insurers
  8. Responses to inquiries from examination/payment agencies or insurers
  9. Notification of results to businesses, etc. involved in the physical examinations contracted by businesses, etc.
  10. Consultations, notifications, etc. to specialist organizations or insurance companies regarding medical care involved in physician liability insurance, etc.
  11. Reports to third party organizations for improving quality, ensuring safety, and responding to and preventing medical accidents
  12. Notifications/reports to government/judicial agencies, etc. in accordance with relevant laws and ordinances
  13. Responses to inquiries from the police or fire department regarding incidents
  14. Provision of information to police or fire departments regarding unidentified persons in large-scale disasters
  15. When making inquiries to other medical institutions or public institutions regarding the subsequent progress of patients for in-hospital cancer registration
  16. Providing information to national or local governments through national cancer registration as per the Cancer Registration Promotion Law
  17. Other use relating to medical care and insurance work for the patient

3. Other use

  1. Basic materials for the maintenance and improvement of medical/nursing services and work
  2. Provision of information to external inspection agencies
  3. Presentations to academic societies, medical journals, etc.
  4. Drafting of materials for obtaining certifications for medical specialists at academic societies, certified physicians, etc.
  5. Inspecting medical records and providing samples and information relating to medical research, etc.

In cases where it is difficult to agree regarding the provision of information to other medical institutions, etc., as stated above, please notify the window in question.
You will be deemed to have agreed to matters regarding which you have not made notification will.
You can withdraw, change, etc. these notifications at any time in the future.
Please contact the window below for inquiries regarding personal information.

Personal information protection consultation window General affairs division
TEL +81-853-22-5111